Human Resource Officer

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Company Details
Name:Kilimall
Industry: Internet
Description: Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing… Kilimall.co.ke is Kenya’s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us Thank You and we hope you enjoy your experience with us. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Jun 30, 2026
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Human Resource
Job Description

Job Title: Human Resource Officer

Job Summary

We are looking for a proactive and detail-oriented Human Resource Officer to join our team. The successful candidate will lead end-to-end recruitment, manage employee relations, ensure compliance with Kenyan labor laws, and support HR operations and process improvements. This role requires a solution-oriented professional who can work independently in a structured environment.

Key Responsibilities

  • Lead and support end-to-end recruitment processes, including sourcing, screening, interviewing coordination, onboarding, and probation follow-up.
  • Maintain accurate employee records, HR documentation, contracts, and ensure compliance with Kenyan labor laws and internal company policies.
  • Support performance management processes, employee engagement initiatives, attendance management, and workplace culture programs.
  • Handle employee relations matters professionally, including disciplinary processes, grievances, conflict resolution, and policy interpretation.
  • Coordinate staff training, onboarding programs, and HR development initiatives aimed at improving employee productivity and retention.
  • Monitor statutory compliance, leave management, workplace health and safety requirements, and HR operational reporting.
  • Support HR process improvement initiatives and contribute to building efficient and scalable HR systems.

Qualifications & Requirements

  • Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
  • Minimum of 3–4 years of progressive HR experience in a busy and structured work environment.
  • Strong understanding of Kenyan labor laws and HR best practices.
  • Experience handling recruitment, employee relations, and HR operations independently.
  • Proficiency in Microsoft Office Suite and HR systems.
  • Excellent communication, interpersonal, and conflict-resolution skills.
  • Strong organizational and multitasking abilities with high attention to detail.
  • Ability to maintain confidentiality, professionalism, and integrity at all times.
  • A proactive, solution-oriented mindset with the ability to work under pressure and meet deadlines.

Apply by sending an email with your CV and a convincing cover letter to [email protected] clearly stating the subject heading "HUMAN RESOURCE OFFICER" by 30th June 2026. Please state your current and expected remuneration in your CV, only shortlisted candidates will be contacted.

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