Jobs

Branch Manager

Posted:Jun 16

Company Details
Name:Progressive Credit
Industry: Banking
Website: http://www.progressivecr.com/
Description: What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We b… What We do We carefully assess our customers’ needs and design innovative products and services that are timely delivered to their delight. Our Approach We are in a constant search of our customer delight in every aspect of their lives. Innovation in products and services is a basic ingredient. We believe that service delivery can be continuously improved, that understanding our customer needs is the beginning of their satisfaction. We do not have vanilla products or services but endevour to satisfy the uniqueness of every customer. We believe that credit delayed is money lost and hence take the shortest time to give our customers feedback. Leadership Progressive Credit is led by a team of highly qualified and experienced personnel. Mbaabu Muchiri who is the overall Team Leader has had several years in Banking, Manufacturing and Education. His most recent assignment was as a Director of Credit with Equity Bank. He joined the bank before it converted from a building society to a fully fledged commercial bank, grew the loan book from shs.3Billion to shs100 Billion and improved its quality from 12% non-performing to 2%. Prior to Equity Bank, Mbaabu had worked for Central Bank of Kenya for Six years as a Banking supervisor where he participated in significantly reducing the industry’s non performing loans. He also worked for Coca-Cola Africa for five years in various senior positions. He has a passion for seeking innovative ways to satisfy customer needs especially in credit products and their delivery mechanism. Core Values Team Work Innovation Passion Professionalism Customer Service Integrity View more View less
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Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Administration
Job Description

Duties & Responsibilities

  • Drive branch growth and profitability by developing and executing business development, sales, and market penetration strategies that support the achievement of organizational objectives.
  • Provide leadership and oversight of branch operations, ensuring efficient service delivery, operational excellence, compliance with company policies, and adherence to regulatory requirements.
  • Maintain a high-quality loan portfolio through prudent credit appraisal, effective risk management practices, and proactive management of delinquent and non-performing accounts.
  • Champion exceptional customer experience by fostering strong customer relationships, resolving customer concerns promptly, and continuously improving service standards.
  • Lead, develop, and motivate branch staff through coaching, performance management, talent development, and effective human resource administration to build a high-performing team.
  • Foster a culture of teamwork, accountability, and compliance while promoting the organization's mission, values, and strategic objectives.

Requirements & Qualification

  • Diploma/Degree in sales and marketing or any Business-related course
  • A practical working experience in a Micro Finance Institution.
  • At least 4 years of experience in a similar position.
  • Good communication and high level of integrity.
1499 open positions on Semasocial right now · 6848 open positions in Nairobi County, Kenya · 61 posted in the last 7 days
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