Account Collection Manager
Posted:
We are hiring an Account Collection Manager / Debt Collector to follow up on overdue accounts, negotiate repayments, and help drive recovery performance. This is a commission-based role, offering high earning potential for results-oriented professionals.
What You’ll Do
- Follow up on overdue accounts and negotiate repayment arrangements
- Maintain accurate records of collection activities
- Resolve payment issues and disputes professionally
- Work closely with internal teams to meet recovery targets
- Monitor collection performance and provide regular recovery updates
What We’re Looking For
- 2–3 years’ proven experience in debt collection, credit control, customer service, or a related role
- Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage
- Strong communication and negotiation skills
- Ability to handle sensitive situations professionally
- Results-driven with a strong ability to meet collection targets
- Good analytical and reporting skills
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