Position Summary:
We are seeking an experienced HR Coordinator to oversee human resource functions in a hospitality setting based in Maasai Mara. The role covers recruitment, onboarding, employee engagement, training, performance management, and compliance. You will act as a key link between management and staff, ensuring smooth HR operations, fostering a positive work environment, and supporting business goals through effective people management practices.

Key Responsibilities:

Recruitment & Talent Acquisition

• Manage the full recruitment cycle from job posting to onboarding
• Work with department heads to identify staffing needs
• Ensure timely hiring of qualified candidates
• Maintain a strong talent pipeline for key roles

Onboarding & Employee Experience

• Facilitate onboarding and induction programs
• Ensure smooth integration of employees into the lodge environment
• Promote employee engagement and positive workplace culture

Training & Development

• Identify training needs with departmental heads
• Coordinate and deliver training programs
• Monitor effectiveness of training initiatives
• Support career development and succession planning

Employee Relations

• Handle employee concerns and grievances
• Manage disciplinary processes in line with policies and labor laws
• Resolve conflicts and promote a harmonious work environment
• Support staff welfare and engagement initiatives

Performance Management

• Support performance appraisal processes
• Guide managers on performance reviews and improvement plans
• Track employee performance and development metrics

Compensation & Benefits Administration

• Assist in payroll coordination and maintain accurate records
• Manage employee benefits and leave administration
• Ensure competitive and compliant compensation practices

Compliance & HR Administration

• Ensure compliance with Kenyan labor laws and regulations
• Maintain accurate HR records and documentation
• Monitor adherence to workplace policies and safety standards
• Prepare HR reports and metrics

Health, Safety & Welfare

• Support implementation of occupational health and safety policies
• Promote employee well-being in a remote work environment
• Coordinate safety training and compliance initiatives

Key Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, or related field
• Minimum 8+ years of HR experience, preferably in hospitality or lodge operations
• Strong experience in a generalist HR role
• In-depth knowledge of Kenyan labor laws and HR best practices
• Excellent communication and interpersonal skills
• High level of integrity and confidentiality
• Strong problem-solving and conflict resolution skills

Perks and Benefits:

• Attractive salary package in a unique hospitality environment
• Opportunity to work in a renowned tourism destination
• Exposure to diverse HR functions and strategic people management
• Career growth and professional development opportunities
• Supportive work environment focused on employee well-being

Salary: KShs. 150,000 – 180,000
Location: Maasai Mara