Posted:5 hours ago
By:Hiring Kenya
Company Details
Industry:
Internet
Description:
Kilimall.co.ke is Kenyaโs largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services. As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits. We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us Thank You and we hope you enjoy your experience with us.
Job Description
KEY RESPONSIBILITIES
- Design, implement, and evaluate training & development programs aligned with business goals
- Conduct training needs assessments to identify skill and performance gaps
- Develop learning plans, materials, and delivery methods (workshops, e-learning, coaching)
- Monitor and track training effectiveness and employee performance improvement
- Partner with department heads to build team capability and succession pipelines
- Drive onboarding and continuous learning initiatives
- Maintain training records and support HR reporting and compliance
- Provide support on employee development, engagement, and performance improvement initiatives
REQUIREMENTS
- Bachelor's degree in Human Resources, Education, Business Administration, or a related field (Mandatory)
- 3+ years' experience with at least 80% of the role focused on Learning & Development (Mandatory)
- Strong understanding of training methodologies, adult learning principles, and performance management
- Knowledge of labor laws and HR best practices Excellent facilitation, communication, and presentation skills
- Strong organizational and analytical abilities
- Empathy, relationship-building, and stakeholder management skills
- High integrity, confidentiality, and a proactive mindset
Salary: Not specified
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information
