Why CEOs Are Botching AI Layoffs and Destroying Employee Trust When companies announce layoffs due to AI, the way they deliver the news matters just as much as the decision itself. Recent layoffs at Microsoft and General Motors show that CEOs are botching AI layoffs, and it's destroying trust with e...

Why Guilt and Shame Fail to Build Lasting Habits Most people try to change their habits by focusing on what they should stop doing. "Don't eat junk food," "Don't skip workouts," or "Don't leave the lights on." But research from psychologists Dr. Jiaying Zhao and Dr. Elizabeth Dunn shows that shame a...

What Serena Williams Taught Us About Emotional Intelligence Under Pressure On June 30, 44-year-old Serena Williams walked onto Centre Court for her first singles match in nearly four years. Her opponent, Maya Joint, was a 20-year-old Australian less than half her age. Fifteen thousand fans filled th...

How Folarin Balogun Turned a Controversial Red Card Into a Lesson in Emotional Intelligence Folarin Balogun, the U.S. striker, was having the game of his life. He had just scored his third goal of the World Cup when, in the 64th minute, referee Raphael Claus reviewed a slow-motion replay of an accid...

Why Emotional Intelligence Matters More Than Technical Skills in the AI Age In the AI age, emotional intelligence matters more than technical skills because machines can now handle many manual and routine tasks. While technical know-how helps you get started, it’s your ability to understand, manage,...

How Dick Advocaat's Tears Became a Lesson in Emotional Intelligence Before a ball was even kicked in Houston, the cameras caught Dick Advocaat, the 78-year-old head coach of Curaçao, wiping away tears during the national anthem. That moment—the oldest coach in World Cup history weeping on the touchl...

Bold leadership without emotional intelligence is a liability, not a strength. While bold leaders drive results, challenge the status quo, and inspire action, those who lack emotional intelligence often leave a trail of disengaged teams, broken trust, and short-lived success. To lead effectively in ...