Warehouse Supervisor

Role Overview

This position keeps the finished-goods warehouse running smoothly and accurately. The job holder oversees the physical movement of stock from production lines through to loading bays, supervises handling teams, and maintains the daily records that ensure inventory figures match what is actually on the floor. This role matters because any counting error or documentation gap can ripple into dispatch delays, customer complaints, and lost stock.

Key Responsibilities

• Supervise the physical receipt of finished goods from production, verifying quantities against the relevant production documents and flagging any discrepancies immediately.
• Direct loading and offloading crews so that every item moved is counted against dispatch and delivery paperwork, with short or excess deliveries recorded and reported.
• Brief and oversee warehouse gangs on safe handling techniques, ensuring pallets and cartons are moved correctly to prevent product damage and workplace injuries.
• Work with the warehouse controller to prepare stacking space, personnel, and equipment ahead of scheduled receipts, reducing idle time and keeping operations moving.
• Ensure all stock is placed in its assigned bay and stacked according to the company’s standard operating procedures, maintaining clear aisles and accurate locations.
• Update stock cards and the warehouse management system on a daily basis so every receipt, issue, and transfer is traceable and current.
• Maintain a daily stock register and file all warehouse receipt and issuing reports in the correct archive for internal audits and inventory checks.
• Record any damaged, lost, or surplus stock and escalate these findings to the warehouse controller, inventory supervisor, and inventory controller in a timely manner.

Requirements & Qualifications

• Diploma in supply chain management, logistics, or an equivalent qualification.
• At least two years of practical experience in supply chain, warehouse operations, or a related field.
• At least two years of hands-on experience using SAP for warehouse or inventory management tasks.
• Working knowledge of MS Office, particularly Excel, for maintaining records and preparing stock reports.
• Familiarity with warehouse management systems and inventory control principles such as stock counting, bin location management, and FIFO/FEFO.
• Strong organisational and analytical skills to identify counting errors quickly and resolve them without disrupting operations.
• Proven ability to lead and motivate handlers and loading gangs, especially during peak production or dispatch periods.
• Attention to detail, flexibility, and a strong sense of urgency when responding to stock discrepancies or operational bottlenecks.
• Commitment to following standard operating procedures and QHSE regulations at all times.