Unit Manager (Insurance)

Role Overview

This Nairobi-based leadership role puts you in charge of a dedicated insurance sales unit, tasked with growing the company's market share through a high-output team of financial advisors. Your day-to-day work focuses on recruiting and developing top sales talent, driving revenue through strategic sales execution, and personally stepping in to support advisors during complex client negotiations. The position is built for an assertive leader who can balance operational discipline with the energy needed to motivate a commission-driven team toward consistent quota achievement.

Key Responsibilities

• Build and expand a productive sales unit by sourcing, interviewing, and hiring licensed financial advisors with strong sales potential.
• Set clear weekly and monthly production targets for every team member, tracking individual progress against the unit's overall sales quotas.
• Accompany financial advisors on high-stakes client meetings and support them in closing complex corporate and personal insurance packages.
• Deliver structured field coaching and training sessions covering advanced sales techniques, product mechanics, and objection handling.
• Review lead pipelines, conversion metrics, and activity logs regularly to identify performance gaps and streamline the sales cycle.
• Prepare accurate daily, weekly, and monthly performance reports for branch leadership, with actionable insights and corrective measures.
• Ensure all unit activities comply with Insurance Regulatory Authority (IRA) rules and that every advisor holds valid licensing or ECOP credentials.
• Maintain strict client service standards across the unit to boost policy persistence, renewal rates, and long-term customer retention.

Requirements & Qualifications

• Minimum of 3 years of active, verifiable experience in insurance sales, financial services, or business development.
• Proven history of recruiting, training, and retaining a productive team of insurance agents or financial advisors.
• Demonstrated track record of consistently achieving or exceeding personal and group sales quotas in a fast-paced environment.
• Strong awareness of Kenya's insurance governance framework, with active or eligible IRA/ECOP licensing status.
• Excellent interpersonal, negotiation, and closing skills, with the ability to inspire and manage a commission-driven sales force.
• Comfortable using sales tracking software, pipeline metrics, and reporting tools to measure performance and make data-backed decisions.
• Deep understanding of the Kenyan financial services market, consumer purchasing behavior, and competitive insurance offerings.

What We Offer / Why Join

This role comes with a monthly gross salary of KShs. 70,000 alongside an attractive commission structure that rewards strong unit production. You will have full leadership autonomy to build and shape your own sales team, operating like an intrapreneurial unit owner rather than a middle manager. There is also a clear career progression route toward senior agency management, regional sales head, and branch leadership roles for those who deliver consistent results.