Role Overview
This position sits at the front line of the company's payment operations, where you will validate incoming and outgoing transactions, resolve payroll-related questions, and keep cash moving accurately and on time. You will act as a control point for ACH activity and paper checks, spotting irregular patterns before they become losses and giving employees and internal partners clear answers when payment issues arise. Because your work directly affects whether people get paid correctly and whether the business maintains an accurate picture of its cash position, precision and follow-through matter more here than volume alone.
Key Responsibilities
- Screen ACH files and physical checks for signs of fraud, duplication, or unauthorized activity, escalating suspicious items according to established procedures.
- Serve as a point of contact for payroll questions and other payment-related requests, researching discrepancies and communicating resolutions to employees and business partners.
- Administer the payroll card program, including enrollment support and ongoing maintenance of cardholder records.
- Compile and distribute return reports, tracking rejected or reversed items through to resolution.
- Build recurring cash and liquidity reports that give leadership a current view of available funds and pending obligations.
- Partner with payroll, accounting, treasury, and other teams to confirm transactions are recorded and settled accurately within required timelines.
- Maintain organized records and documentation so that payment activity can be reviewed, audited, or reconciled after the fact.
Requirements & Qualifications
- Bachelor's degree in Finance, Accounting, or a closely related discipline, or an equivalent combination of training and hands-on experience.
- At least six months of experience in a finance, accounting, banking, or payment-processing environment.
- Working proficiency with Excel, Word, and email-based workflow tools; comfort navigating spreadsheets and reconciling data.
- Strong analytical and organizational habits, with the ability to manage multiple requests without losing track of details.
- Clear written and verbal communication skills, including the ability to explain payment outcomes to non-specialists.
- Sound judgment around confidential financial and employee information.
- A collaborative approach and reliability in a role where teammates depend on your portion of the process being complete.
What We Offer / Why Join
- Room to grow within the payments and finance function as your responsibilities expand.
- A supportive, team-oriented environment where colleagues work together across departments.
- A consistent Monday through Friday schedule with no weekend coverage required.
843 open positions on Semasocial right now
· 11122 open positions in Nairobi County, Kenya
· 57 posted in the last 7 days
Contact Information