Transport Coordinator
We are looking for a Transport Coordinator to manage daily transport operations, including truck allocation, customs transit documentation, and transporter follow-up. You will ensure timely cargo movement, compliance with transit regulations, accurate operational reporting, and effective customer service.
Key Responsibilities
Transport Planning & Coordination
- Coordinate daily truck allocations and loading schedules in line with operational priorities.
- Follow up on departures, transit progress, and delivery status to ensure timely execution.
- Liaise with transporters to confirm truck availability, loading times, and operational requirements.
- Escalate delays, truck shortages, and operational issues to the Transport Manager.
Transit Documentation & Customs Compliance
- Ensure T812, Exit, and T1 documentation is prepared accurately and within required timelines.
- Maintain compliance with customs regulations and support implementation of regulatory changes.
- Coordinate with clearance teams to resolve documentation queries promptly.
Transporter Management
- Maintain updated transporter records and support onboarding of approved transporters.
- Monitor transporter performance, loading compliance, and operational responsiveness.
- Follow up on transporter issues, incidents, and corrective actions.
Customer Service & Operational Communication
- Provide shipment and departure updates to internal teams and customers.
- Respond to transport-related queries and coordinate timely resolution.
- Ensure accurate communication of loading status, truck departures, and delivery progress.
Reporting & Data Management
- Prepare daily, weekly, and monthly loading and transport reports.
- Maintain accurate records of allocations, departures, transit movements, and transporter performance.
- Support operational analysis through timely reporting and data consolidation.
Continuous Improvement
- Identify opportunities to improve allocation, documentation, and reporting processes.
- Support implementation of operational controls that improve efficiency and compliance.
Qualifications & Requirements
- Diploma in Logistics, Supply Chain Management, Transport Management, or a related field.
- Minimum 2–3 years of experience in transport coordination, clearing & forwarding, or logistics operations.
- Working knowledge of KRA, KPA, URA transit procedures and ASYCUDA operations.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
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