Qualifications & Requirements
- Graduate of a Bachelor’s degree, preferably in Information Technology, Business Management, or any related field
- At least 3 years of experience as a Trainer, delivering and facilitating training programs
- Experience in the BPO industry is a plus
- Excellent communication skills, both written and spoken
- Strong presentation and facilitation skills
- Good analytical skills and proficiency in MS Office tools, including the use of functions, formatting, and aesthetics
- Ability to create training materials and evaluate training effectiveness
- Flexible to work in shifting schedules when required
- Ability to work in a fast-paced and dynamic environment
Key Responsibilities
- Conduct training sessions for new hires and existing employees
- Prepare training materials, modules, and assessments
- Evaluate training effectiveness and prepare reports
- Maintain training records and documentation
- Coordinate with internal and external stakeholders regarding training needs
- Handle administrative tasks related to training
Interested and qualified candidates should forward their CV to email Or WhatsApp: +254 788 182380 using the position as subject of email.
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