Trade Development Representatives

Company Details

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Industry: Telecommunications
Description: Dragon Fly is an independent, full service creative agency. Our love for all things digital sets us apart. So do our crocs, locks and tons of experience. In 2012, two partners set out to put consumers at the centre of brand narratives. Our belief that brands should shift to reflect their audiences l… Dragon Fly is an independent, full service creative agency. Our love for all things digital sets us apart. So do our crocs, locks and tons of experience. In 2012, two partners set out to put consumers at the centre of brand narratives. Our belief that brands should shift to reflect their audiences life (not the other way round) drove us then. And still inspires us now. Digital media exploded to become the driver of culture and centre of consumer lives. Before consumers see your brand, they experience it on digital media. Facebook, Twitter, Instagram, Google…One recommend or like can be worth more than a 30 Second TV slot. To meet this new reality we have kept our full service capability, while adapting to this new landscape. Our expertise in linking the validation of old-media and the disruption of digital media to build brands has matured. So has our ability to measure ROI every step of the way View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Murang'a County, Kenya
Closing Date: Undisclosed
Salary: Not specified
Other Pay: Benefits
Job Category: Sales & Marketing

Job Description

Role Overview

We are taking on five Trade Development Representatives on a relief basis to stand in for members of our core TDR team while they are on leave. You will step straight into a live territory, run the existing call cycle across your assigned outlets, and make sure that availability, visibility and order flow do not dip simply because a regular representative is away. This is frontline field work with real ownership: the relationships you hold together and the sales you protect during your cover period directly shape how the territory performs.

Key Responsibilities

  • Take over an assigned route or territory for the duration of the relief period, following the established call cycle and visiting the full outlet base within agreed frequency.
  • Secure and capture orders from retailers and outlets, checking quantities and product mix, and passing them through for correct and timely processing.
  • Drive on-shelf availability and visibility by checking stock levels, arranging products to agreed layouts, and deploying point-of-sale and promotional material.
  • Build and maintain working relationships with outlet owners, managers and shop staff so that you are a familiar and trusted point of contact rather than an interruption.
  • Liaise with distributors and wholesalers on stock movement, delivery follow-up and any order or supply issues arising in the territory.
  • Track competitor pricing, new launches and trade activity, and feed clear observations back to the line manager.
  • Execute promotions, activations and trade campaigns in outlets as briefed, confirming compliance and reporting outcomes.
  • Keep accurate daily call records, sales figures and outlet notes, and submit reports on time so that coverage gaps are visible and manageable.

Requirements & Qualifications

  • At least two years of hands-on experience in sales, ideally within FMCG or a comparable fast-moving consumer goods environment.
  • Sound working knowledge of the area you are assigned to, including its outlets, routes and local market dynamics.
  • Strong communication and customer relationship skills, with the confidence to hold a conversation with a busy retailer and close an order.
  • The ability to work independently in the field — planning your own day, managing your time, and staying productive without close supervision.
  • Prior experience calling on retailers or working alongside distributors is a distinct advantage.
  • A valid Driver's License, with the willingness and means to travel across the territory daily.
  • A proven selling track record carries more weight here than formal qualifications; comfort with basic sales reporting and numeracy is expected.

Subject: TDR Reliever – [Preferred Location]

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