Role Overview
As a junior member of the Clients and Market Development team, you will help deliver marketing and business development activity across service lines and industry groups. Your day-to-day work will include keeping Salesforce information reliable, coordinating approved communications, supporting events and training, and responding to requests with guidance from more experienced colleagues. The role offers broad exposure to CMD work and the opportunity to build specialist skills over time.
Key Responsibilities
- Build and update Salesforce dashboards for service lines, industry groups, and priority accounts, checking that information is accurate and current.
- Attend monthly business development meetings, present relevant Salesforce metrics, record updates, and follow up on data quality issues.
- Help colleagues adopt Salesforce by assisting with training, troubleshooting, and service-line clinics.
- Contact account leads and opportunity owners to prompt timely updates to their Salesforce records.
- Coordinate approved marketing calendars, preparing social media and other content in Creative-approved templates and maintaining brand consistency.
- Prepare approved thought-leadership materials for digital distribution and, once authorised by the relevant partner, send client communications.
- Compile client feedback lists, track responses, and share summaries with managers and partners.
- Support go-to-market activity, training sessions, hosted events and conferences; contribute to internal news updates and respond to CMD enquiries as directed.
Requirements & Qualifications
- An undergraduate degree, preferably a Bachelor of Commerce or a comparable qualification.
- Between 0 and 3 years of relevant experience in industry, professional services, or internships suited to an entry-level role.
- Familiarity with digital marketing tools, data analysis, digital channels, and stakeholder information management.
- Ability to learn business systems and processes quickly, manage deadlines, and maintain accurate records.
- Comfort working with Salesforce and an interest in using tools such as Power Automate and CMD request systems to improve task handling.
- A Diploma in Professional Marketing from the Chartered Institute of Marketing or a related organisation is an advantage.
What We Offer / Why Join
This role provides practical experience across service-line marketing, industry development, CRM, communications, and events. You will work with senior CMD colleagues and have scope to develop strengths in areas of the team’s portfolio as your experience grows.
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