Role Overview
Reporting to the Area Sales Manager, the Trade Development Representative supports sales growth by building and maintaining a productive network of SIM registration outlets and T-Kash agents. The role involves regular outlet visits, practical training, and close attention to stock, transaction readiness, and product visibility so customers can access services reliably.
Key Responsibilities
- Identify suitable mobile money outlets and high-traffic retail stores, then recruit and map new SSOs and agents.
- Plan and complete regular outlet visits using agreed routes and beat plans.
- Provide outlets with the tools needed to process transactions and guide staff on how to use them.
- Train T-Kash agents on anti-money laundering requirements and SSOs on customer identification procedures for SIM registration.
- Monitor agent float and stock levels, applying the 1.5-times stock guideline to help maintain availability.
- Check that SSOs have enough SIM cards to support new registrations and activations.
- Maintain merchandising standards by supplying and positioning promotional materials at SSO and agent locations.
- Build constructive relationships with outlet partners and address operational issues identified during visits.
Requirements & Qualifications
- Diploma or bachelor’s degree in business, marketing, or a related discipline.
- At least one year of sales and distribution experience in telecommunications or FMCG.
- Strong customer-service skills, with the ability to influence and negotiate effectively.
- Demonstrated ability to develop networks and sustain business partnerships.
- Analytical thinking and the ability to monitor outlet activity, stock, and sales needs.
Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: [email protected] with TDR-Emali on the Subject line.
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