Telesales Executive

Role Overview

As a Telesales Executive, you will speak with prospective clients who have shown interest in trading and financial markets, understand what they need, and guide them through opening an account. Your follow-up, client service, and sales results will help grow the customer base in a fast-paced financial services setting.

Key Responsibilities

• Make outbound calls to prospective clients and follow up with leads interested in trading.
• Ask questions to understand client needs and explain relevant products and services clearly.
• Support prospective clients through the account-opening process and related onboarding steps.
• Build and maintain professional client relationships through timely, consistent communication.
• Work toward daily and monthly call, sales, and conversion targets.
• Record call outcomes, client details, and follow-up actions accurately in the CRM.
• Deliver responsive customer service throughout the sales process.

Requirements & Qualifications

• One to three years of telesales experience; experience in forex, brokerage, banking, or financial services is preferred.
• Excellent spoken and written English; Hindi, Urdu, or Arabic is an advantage.
• Confidence making outbound calls and working toward measurable sales targets.
• Understanding of telesales methods, lead generation, customer relationship management, and conversion follow-up.
• Basic familiarity with forex or financial markets is preferred.
• Comfort using CRM systems to maintain client records and manage follow-ups.
• Currently based in the UAE.
• A diploma or bachelor’s degree in business administration, marketing, finance, or a related field is an estimated qualification.

What We Offer / Why Join

• Full-time position based in Business Bay, Dubai.
• Monthly salary of AED 2,500–4,500, plus performance incentives.