Service Centre Manager
Posted:
Company Details
Name:Safal Group
Industry:
Construction
Website:
http://www.safalgroup.com/
Description:
The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa. In 2003, all operating companies were reversed into the current holding company called Safal Investments Mauritius Limited…
View more
Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Customer Service, Sales & Marketing
Job Description
Key Responsibilities
- Oversee Service Centre Operations: Manage the overall operations of the Service Centre, including profiling activities, coil and finished goods inventory management, and ensuring the facility is maintained in a safe and orderly condition.
- Drive Direct Sales Performance: Lead and manage the direct sales team to grow direct business within the assigned region and achieve sales targets.
- Manage Walk-in Customer Sales: Ensure efficient handling of walk-in customer enquiries and sales while maintaining high service standards and customer satisfaction.
- Coordinate Distribution Orders: Ensure distributor customer orders are accurately profiled and dispatched in accordance with instructions from the Customer Service Department.
- Support Project Sales: Coordinate and drive project sales opportunities through close collaboration with the Technical Sales Representative.
- Implement Marketing Initiatives: Coordinate and execute MARCOM activities and promotional programs for the Service Centre in collaboration with the Marketing team.
- Promote Roofing Solutions: Drive growth of the Roofing Solutions business by promoting bundled sales of roofing sheets, accessories, and truss systems.
- Manage Profitability: Monitor and manage the Service Centre’s performance to achieve the targeted contribution per metric ton (MT).
Requirements
Minimum Requirements
- Minimum academic qualification: Bachelor’s Degree in any business-related field
- Qualifications as an added advantage: Diploma in Sales & Marketing
- General work experience (years): 7-10 years
- Specific to the position (level/discipline/years): 2 - 3 years
- Industry: FMCG / Manufacturing / Building
Key competencies and skills:
- Excellent Communication skills
- Analytical skills
- Leadership Skills
- Sales acumen
- Presentation skills
- Interpersonal skills
- Problem-solving skills
5 open positions on Semasocial right now
· 6970 open positions in Nairobi County, Kenya
CV Job Description Matcher See how well your CV matches this job and get tips to improve your chances AI Tool
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.