Senior Manager, Emergency Cash Delivery

About this role

• GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises.
• As a Senior Manager on the Humanitarian team, you will play a key role in launching and overseeing rapid cash responses globally.
• You’ll drive organizational readiness, design response strategies, manage program implementation, and support fundraising by translating field insights into compelling cases for support.
• The Senior Manager’s portfolio will be staffed with a Program Manager, to be managed by the Senior Manager.
• Other responsibilities will include support to staffing and budgeting exercise, and managing internal and external relationships. 

Senior Managers should be able to:

• Understand and clearly communicate about the market/landscape and GiveDirectly’s value proposition in their domain and across domains 
• Build and motivate teams and advocate for resources to sustain them (through proposals, budgets, workplans)
• Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn

Travel Requirement: 

• Must be able to travel up to 60% of the time including ~1-2 times per year for team retreats.
• Must be able to deploy on short notice in response to an emergency.
• This role incurs travel to potentially insecure areas. 

What you’ll do:

Design and implement high-quality programming:

• Oversee end-to-end design, planning, and execution of improvements to emergency response capabilities, coordinating internal and external stakeholders to ensure successful delivery
• Refine and scale deployment criteria and operational playbooks to accelerate readiness across a growing number of countries
• Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities
• Define, track, and report on operational efficiency and impact metrics to support performance management and continuous improvementEnsure high-quality management of partners, vendors, and subgrantees to drive excellence in program execution
• Assess and advocate for required resources (e.g., budgets, staff) for project success; monitor ongoing utilization and adapt plans to address gaps or overages

Pursue new funding opportunities and represent the GD Humanitarian team, internally and externally:

• In coordination with the Emergency Cash Delivery Director, Country Directors, and Fundraising teams, identify and pursue response-specific and unrestricted emergency funding opportunities
• Translate field learnings and operational successes into compelling donor proposals, updates, and campaign materials
• Establish and maintain high quality relationships with designated donors and operational partners
• Represent GiveDirectly at external and internal fora, including but not limited to Town Halls, conferences, and media engagements

Manage and develop high-performing teams

• Manage a Program Manager and support broader surge staffing efforts to ensure GD can respond effectively to Tier 1 disasters
• Support team goal-setting, impact planning, and performance tracking across emergency responses
• Foster talent development through coaching, career planning, and clear accountability, with a focus on building long-term capacity within the team

Qualifications 

• Alignment with GiveDirectly Values: exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. 
• 5-8+ years of experience in a role focused on problem solving, team management, and/or new business development. Prior humanitarian/emergency experience strongly preferred.
• Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
• Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
• Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
• Fundraising: Preference for candidates with a strong partnership and relationship management background.
• Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
• Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.

Nice to have:

• Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages.

Compensation

• The United States base salary for this role is $109,200.
• The Kenya base salary for this role is $77,500.

If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.