Role Overview
As a remote Sales Representative, you’ll speak with people who have reached out for help with debt relief, understand their financial circumstances, and explain relevant enrollment options. You’ll manage inbound calls and scheduled consultations from the first conversation through enrollment, combining clear guidance with sales goals to help clients make informed decisions.
Key Responsibilities
- Respond to qualified inbound calls and attend scheduled consultations using a needs-based sales approach.
- Ask questions to understand clients’ financial concerns and assess which debt relief options may suit their situation.
- Explain the enrollment process and support clients as they complete required steps.
- Use the team’s sales frameworks and conversation guides while keeping discussions professional and personal.
- Address questions and objections with patience, empathy, and integrity.
- Follow established procedures intended to support effective first-call outcomes.
- Work toward daily, weekly, and monthly sales targets while managing a high volume of conversations.
- Participate in manager coaching and apply feedback to improve sales skills and client interactions.
Requirements & Qualifications
- At least two years of experience in a client-facing role.
- Call center or collections experience is an advantage.
- Strong telephone communication skills and the ability to explain information clearly and persuasively.
- Comfort with consultative selling, handling inbound leads, and building customer relationships.
- Ability to stay composed and courteous during challenging conversations.
- Goal-focused, adaptable, and receptive to coaching in a performance-oriented environment.
- Confident using computers and multiple applications or systems at the same time; CRM experience is relevant.
- Able to work remotely in a fast-paced setting and available for full-time hours, with evening or weekend shifts as needed.
- A bachelor’s degree or equivalent relevant sales or customer service experience is indicated; no specific degree requirement is stated.
What We Offer / Why Join
- Remote work within the United States.
- A compensation structure of $32,240 annual base salary plus uncapped commission. The stated average first-year compensation range is $45,000–$137,409.
- Inbound opportunities and scheduled appointments, with no cold calling, door-to-door selling, or lead chasing required.
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