Sahl Relationship Manager, Lamu Branch
Posted:
Company Details
Name:KCB Bank Kenya
Industry:
Banking
Website:
https://ke.kcbbankgroup.com/
Description:
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda,…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Lamu, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Sales & Marketing
Job Description
KEY RESPONSIBILITIES:
- Managing and leading customer relations, both corporate and Retail.
- Shari’ah compliant product sales and other cross sales of other basket products as per targets
- Liaison with Relationship teams and Retail Branch network to grow the business
- Risk Management to mitigate losses e.g. Frauds and revenue leakages.
- Training and development of branch staff
- Proper Documentation and administrations of Shari’ah compliant portfolios,
- Managing PAR as per set targets.
- Responsible for leadership, management, growth and maintenance of the SAHL book
- Maintain and grow the existing SAHL customers through enhanced relationships
- Achieve the set targets in terms of numbers and values for both liabilities and assets
- Monitor and manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards
Experience:
- University Degree from a recognized institution.
- At least 3 years’ General Banking experience, of which one must have:
- 2-year Experience in Sales.
- 2-year Experience in Banking Operations.
- 2-year Experience in Credit.
- 2 years Experience in Shariah Banking
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