Relationship Manager - Saccos

Company Details

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Industry: Banking
Description: Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the… Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Oct 2, 2026
Salary: Not specified
Other Pay: Benefits
Job Category: Banking

Job Description

Role Overview

This is an opening for someone who wants to leave a visible mark on a team that is still being built rather than inherit a playbook someone else finished years ago. Day to day, you will take ownership of real problems in your area of expertise, bring fresh thinking when the obvious answer stops working, and hold your own standard high as the team grows around you. The employer is deliberately hiring for depth, imagination and drive — the three qualities that determine whether a growing team compounds its momentum or stalls.

Key Responsibilities

  • Own your work end to end, from framing the problem through to delivery, and keep the people who depend on you informed along the way.
  • Apply genuine subject-matter depth to decisions where guesswork is expensive and the stakes are visible.
  • Propose and test creative alternatives when a conventional approach has run out of road.
  • Work across functions rather than inside a silo, sharing context early instead of after decisions are locked.
  • Contribute to how the team operates as it scales — standards, ways of working, and how the next round of colleagues gets up to speed.
  • Surface obstacles early, and arrive with a proposed path forward rather than a problem alone.
  • Stay curious about your craft: absorb feedback, adopt better tools and methods, and pass what you learn on to others.
  • Represent the team's standards in every external interaction, from partners to candidates to customers.

Requirements & Qualifications

  • Demonstrated depth in your field — the kind earned through sustained, hands-on ownership rather than peripheral exposure.
  • A body of work you can point to, walk through, and explain the reasoning behind.
  • Creativity that shows up as practical problem solving, not ideas that never reach implementation.
  • Ambition and self-direction: you are comfortable starting from an incomplete brief and adding the missing structure yourself.
  • Clear communication in writing and in conversation, with colleagues at every level of seniority.
  • Resilience in the face of a growing organisation's shifting priorities and unfinished edges.
  • Willingness to be measured on outcomes rather than on hours or activity.

Why Join Us

  • You would be joining a growing team, which means the work you do and the standards you set genuinely shape what comes next.
  • Expertise, creativity and ambition are the qualities being actively recruited for — not just listed in a values statement.
  • If this describes how you want to work, the team would like to hear from you.
273 open positions on Semasocial right now · 11212 open positions in Nairobi County, Kenya · 11 posted in the last 7 days
Application deadline: Oct 2, 2026 · 6 days left to apply
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