Recruitment Projects and Operations Associate

Responsibilities

Lead Change Management:

• Convert team strategy into action by leading change management efforts for internal initiatives, working with internal and external stakeholders to rapidly roll out and embed improvements into our day-to-day work

Projects Champion:

• Take overall ownership of key recruitment projects, providing active oversight and ensuring stakeholders remain accountable to timelines and outcomes.
• Lead high-priority initiatives from the initial conceptual stage through to completion, ensuring all results are integrated into the team's operational workflows.

Recruitment Operations Leadership:

• Lead the Recruitment Operations team with a mandate to not just maintain existing workflows, but to actively improve and modernize them to release as much recruiter bandwidth to core hiring work.

Process Improvement:

• Co-own the recruitment process optimization workstream to identify opportunities for efficiency gains and enhance candidate and hiring manager experiences.

The “Sweeper” role:

• Act as the primary owner for fixing broken processes and resolving non-routine requests to keep the recruitment engine running smoothly.

Pipeline Management:

• Directly manage a limited number of recruitment pipelines to maintain a grounded, practical understanding of core work, using those insights to influence broader operational strategy.

Tech Stack Management:

• Optimize tech spend by efficiently managing existing contracts and streamlining the onboarding/offboarding of products. Identify and implement innovative cost-saving measures to ensure a lean, high-performing tech stack.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of experience in a project management or operations role.
• Experience in leading change management initiatives.
• Ability to analyze data and provide recommendations.
• Experience leading teams of 3-5 staff.
• Experience working with a diverse culture and different stakeholders.