Receptionist / Administrative Assistant
About the Role
This position serves as the first point of contact for walk-in clients and visitors, and manages the switchboard to project a professional image of the office. The role also includes general administrative tasks to support the entire team.
Key Responsibilities
- Maintain a positive and professional image of the company through effective management of the reception area.
- Attend to visitors in a welcoming, pleasant, and courteous manner.
- Direct customers to the correct individuals or departments and resolve queries timeously.
- Receive and handle incoming calls on the switchboard.
- Provide general administrative support to the team as needed.
Qualifications & Experience
- Grade 12 Senior Certificate (essential).
Knowledge & Skills
- Computer literacy (essential).
- Switchboard operation experience (essential).
- Strong verbal and communication skills (essential).
- Excellent telephone skills (essential).
Competencies
Essential
- Adhering to Principles and Values
- Delivering Results and Meeting Customer Expectations
- Leading and Supervising
- Working with People
- Following Instructions and Procedures
- Learning and Researching
Desirable
- Adapting and Responding to Change
- Coping with Pressure and Setbacks
- Deciding and Initiating Action
- Presenting and Communicating Information
- Achieving Personal Work Goals and Objectives
1895 open positions on Semasocial right now
· 8482 open positions in Nairobi County, Kenya
· 55 posted in the last 7 days
Contact Information
