Job Description
Receptionist | Customer Service - (Arabic - Female)
Key Responsibilities
- Customer Relations: Greet clients upon arrival, manage the check-in process, and offer refreshments in the waiting lounge.
- Appointment Management: Coordinate service bookings via phone, WhatsApp, and email, optimizing the daily workshop schedule.
- Documentation: Open "Job Cards" accurately, ensuring all customer concerns and vehicle details are captured in our management system.
- Invoicing & Payments: Handle POS transactions, process cash/card payments, and explain basic invoice line items to customers.
- Communication Bridge: Provide status updates to customers regarding their vehicle’s progress after consulting with Service Advisors or Technicians.
- Administrative Support: Maintain an organized filing system for vehicle records, inspection reports, and insurance claims.
Required Skills
- Language Proficiency: Fluency in English is mandatory. Proficiency in Arabic
- Experience: Minimum 2–4 years in a receptionist or customer service role.
How to Apply
Please send your CV to [email protected] or 0589107620
Job Type: Full-time
Pay: From AED3,000.00 per month
Work Location: In person
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Contact Information
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