KEY ROLES AND RESPONSIBILITIES
In more detail, the areas of responsibility include:
Operational Oversight
- Supervise and coordinate daily activities of all on-site service providers including security personnel, gardeners, cleaners, caretaker, plumber, and electrician.
- Conduct regular inspections to ensure cleanliness, functionality, and safety.
- Serve as the on-site liaison between tenants and management.
Financial & Administrative Duties
- Generate and issue timely invoices for rent, service charge, water, and TPS statement. (where applicable).
- Track and collect rental payments, enforce debt recovery procedures, and reconcile debtors’ accounts.
- Issue notices to rent and service charge defaulters in accordance with policy.
- Ensure timely payment of all service providers (every Thursday).
- Reconcile and maintain records of deposits, refunds, and statutory levy payments.
- Issue monthly rent and service charge statements to tenants.
Reporting
Prepare and submit:
- Monthly and quarterly property reports.
- Monthly TPS reconciliation report.
- Updated records of payments, collections, arrears, and deposits.
Liaison & Coordination
- Coordinate with the external property manager on general property management issues, ensuring alignment and accountability.
- Work closely with the legal team and house owners to ensure timely completion of the ownership transfer process.
- Support and participate in meetings with the external property manager.
QUALIFICATIONS AND EXPERIENCE
- Degree in Property Management, Business Administration, Real Estate, or related field.
- Minimum 3 years’ experience in property or estate management.
- Strong skills in debt collection, reporting, and communication.
- Proficiency in MS Office (especially Excel); familiarity with property or accounting software is a plus.
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