Project Manager Intern

Role Overview

As a Project Management Intern, you will help coordinate the everyday processes that keep IT services and projects moving across BURN’s multiple locations. Working with the Project Manager, you’ll organise user and equipment records, track support requests and project actions, and help teams stay on top of deadlines. Your work will support reliable IT operations and make it easier for staff to get the equipment and assistance they need.

Key Responsibilities

• Coordinate IT onboarding and offboarding preparations, including device setup, account requests, checklists, and timely access removal.
• Record equipment assignments, returns, and retirements in the IT asset register, checking entries for accuracy.
• Review the helpdesk queue, follow up on unresolved requests, and bring overdue or repeated problems to the Project Manager’s attention.
• Assist with visits to offices and other sites to prepare devices and help users with straightforward IT issues.
• Maintain project plans, task lists, deadlines, action logs, and supporting documentation.
• Arrange meetings, capture key decisions and actions, and check in with colleagues and stakeholders on follow-up items.
• Gather supplier quotations, renewal information, and expenditure details to support IT Operations budget tracking.
• Compile weekly updates on measures such as ticket activity, completed onboarding, and asset-register accuracy.

Requirements & Qualifications

• A completed or current bachelor’s degree in Computer Science, Information Technology, Business, or a related discipline.
• Zero to one year of experience in IT support, administration, or project coordination; internships and industrial attachments count.
• Basic familiarity with IT fundamentals, including user accounts, computer devices, and networks.
• Interest in project management and IT operations, together with a readiness to learn on the job.
• Working ability with Microsoft Office or Google Workspace, particularly Excel or Google Sheets.
• Strong organisation and attention to detail when managing records, tasks, and deadlines.
• Clear written and spoken communication, with the confidence to follow up proactively and work collaboratively.
• Experience with a ticketing or project-tracking platform such as Jira, Trello, or Asana is an advantage.