Product Manager - Liability
Posted:
Company Details
Name:Absa Bank Limited
Industry:
Banking
Website:
http://www.absa.co.za/
Description:
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Accounting, Finance
Job Description
Key accountabilities/Deliverables/Outcomes
Portfolio Management
- Oversee performance of savings accounts and term deposit products, ensuring achievement of business growth targets.
- Monitor product profitability, customer uptake, and retention trends, recommending pricing and product enhancements.
- Ensure accurate reporting and analysis of liability portfolio performance.
Onboarding Process Oversight
- Drive efficiency in customer onboarding processes to ensure speed, accuracy, and compliance with KYC/AML regulations.
- Partner with Operations, IT, and Compliance teams to continuously improve digital and branch onboarding journeys.
- Monitor and address risks or bottlenecks in the onboarding process to enhance customer experience.
Business Development & Customer Experience
- Develop and execute initiatives to increase savings mobilization and term deposit acquisition.
- Work with Relationship Managers and branch staff to promote deposit products effectively.
- Enhance customer education and engagement on product features, benefits, and digital access.
Risk & Compliance Management
- Ensure adherence to regulatory requirements, internal policies, and audit recommendations.
- Monitor portfolio risks, including fraud, operational lapses, or compliance breaches.
- Implement corrective measures to mitigate identified risks.
Leadership & Collaboration
- Provide guidance and support to branch teams on savings and deposit product positioning.
- Collaborate with Marketing to develop campaigns that drive uptake and retention.
- Train staff on product knowledge, onboarding processes, and customer engagement best practices.
Additional Responsibilities:
- Handle other operational tasks as assigned by leaders to support overall departmental objectives.
Role/person specification
Qualification
- Bachelor’s degree in Business, Finance, Economics, or related field (Master’s an advantage).
Experience
- 5–7 years’ experience in retail banking, with at least 3 years in deposit mobilization or product management
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