Pharmaceutical Technologist

Position Summary

Reporting to the Medical Centre Manager, the Pharmaceutical Technologist will be responsible for dispensing prescription and over-the-counter medications, managing pharmaceutical inventory, supporting patient medication adherence, maintaining pharmacy records, and ensuring compliance with Pharmacy and Poisons Board requirements. The role operates within a fast-paced, 24-hour multispecialty outpatient medical centre and requires strong attention to detail, accuracy, professionalism, and patient-focused service delivery.

Key Duties & Responsibilities

Dispensing & Patient Care

• Receive, interpret, validate, and process prescriptions through the Electronic Medical Records system while ensuring accurate dispensing in line with legal, ethical, and professional standards.
• Provide clear medication counselling to patients, including dosage instructions, possible side effects, storage requirements, and food-drug interactions.
• Screen prescriptions to identify potential drug interactions, therapeutic duplications, contraindications, or dosage errors.

Inventory & Supply Chain Management

• Monitor stock levels of pharmaceuticals, vaccines, and medical consumables to ensure availability while avoiding overstocking.
• Track expiry dates, isolate short-dated or expired stock, support stock ordering, inspect deliveries, and maintain accurate inventory records.
• Conduct routine cycle counts and monthly stock takes to ensure stock accuracy.

Quality, Safety & Regulatory Compliance

• Ensure pharmacy operations comply with statutory requirements of the Kenya Pharmacy and Poisons Board.
• Monitor and record storage conditions, including cold-chain management for vaccines and temperature-sensitive products.
• Support quality improvement activities, clinical audits, patient safety workflows, and proper documentation of incidents, medication errors, near misses, and adverse events.

Administration & Systems Management

• Maintain dangerous drug registers, dispensing records, statutory pharmacy documentation, and other required records.
• Prepare periodic pharmacy reports, workload statistics, consumption reports, and performance dashboards for management review.
• Support effective use of electronic pharmacy management systems and digital health platforms.

Qualifications & Experience

• Diploma in Pharmaceutical Technology from an institution recognized by the Government and the Pharmacy and Poisons Board.
• Valid and current registration and practicing license with the Pharmacy and Poisons Board of Kenya.
• Minimum 2–3 years’ hands-on experience in a busy hospital, multispecialty clinic, or high-volume retail pharmacy environment.
• Experience working with Electronic Health Records and computerized pharmacy inventory systems is required.

Key Skills & Competencies

• High attention to detail, accuracy, and precision in prescription processing and stock management.
• Strong knowledge of pharmacology, therapeutic drug classes, dosage requirements, and pharmaceutical laws.
• Excellent inventory control, reporting, and documentation skills.
• Strong communication, listening, and interpersonal skills.
• Ability to work effectively in a fast-paced 24-hour shift environment.
• High ethical standards, confidentiality, accountability, and professionalism.
• Patient-focused approach with ability to provide clear and empathetic medication counselling.
• Fluency in written and spoken English and Swahili.