Posted:
Position: Order Management Associate
Date Posted: July 25, 2026
Industry: Engineering Software | Technology Solutions | Order Management | Customer Operations
Employment Type: Full Time
Experience: Order Processing, Administrative, or Customer Support Experience Preferred
Qualification: High School Diploma or Equivalent Required; Additional Education in Business Administration, Operations, or Related Fields Preferred
Salary: $45,000 – $60,000 per year (Estimated)
Location: Midvale, UT, United States, REMOTE
Company: GoEngineer
Description:
GoEngineer is seeking an organized and detail-focused Order Management Associate to support its sales and operations teams. This role is responsible for processing customer orders, maintaining accurate order records, verifying information, and ensuring smooth coordination between customers, sales teams, and internal departments.
The ideal candidate will have strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a deadline-driven environment. Candidates with experience using CRM or ERP systems, strong communication skills, and a commitment to accuracy are encouraged to apply.
Key Responsibilities:
• Receive and process sales orders and purchase orders across multiple CRM applications.
• Verify order details to ensure accuracy and completeness.
• Calculate and apply custom discounts based on order requirements.
• Update and maintain customer order information and records.
• Provide operational support to the sales team.
• Respond to customer and internal phone inquiries when required.
• Ensure order processing tasks are completed accurately and within required timelines.
• Support month-end, quarter-end, and year-end activities, including paid overtime when needed.
Requirements:
• Previous experience in order processing, administrative support, or a similar role is preferred.
• Proficient computer skills, including Microsoft Office applications.
• Experience working with CRM or ERP systems is preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy.
• Ability to manage deadlines and work with a sense of urgency.
• Strong organizational and problem-solving abilities.
• Ability and willingness to work standard Monday–Friday business hours with overtime during peak periods when required.
• Strong knowledge of:
• Order management and administrative processes.
• CRM/ERP systems and customer data management.
• Microsoft Office tools and business communication practices.
Benefits:
• Paid Time Off (PTO) program from the first day of employment.
• 401(k) retirement plan with up to 6% company match.
• Medical coverage including PPO and High Deductible plans with FSA/HSA options.
• Employer HSA contributions.
• Paid family leave, pregnancy disability leave, and parental bonding leave.
• Employer-paid life insurance and short-term and long-term disability coverage.
• Dental and vision insurance.
• Mental health support, telemedicine access, and wellness programs.
• Fertility, adoption, and family-building benefits.
• Employee Assistance Program (EAP).
• Additional voluntary benefits including accident insurance, pet insurance, identity theft protection, and prescription savings programs.
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