The job holder shall manage daily operations and commercial activities of the Mombasa team, ensuring efficiency, compliance, and growth in all import, transit and customs clearance functions
Areas of Responsibility
- Documentation: - Ensure timely submissions of clearance documents to enhance compliance with relevant regulations and standards to avoid delays and penalties.
- Payment processes:-collaborate with the relevant teams and KPA on payment matters, invoicing, and statement reconciliation to facilitate smooth release of shipments.
- Shipment activities:- responsible for shipment monitoring & coordination
- Relationship management:- manage relationship with customers, carriers, and vendors and resolve any issues which arise.
- Customer Coordination:- work closely with clients to coordinate offloading and avoid truck detention charges
- Technical Operations Support:- proactively address and resolve operational issues providing solutions
- Compliance:- Ensure compliance with all departmental SOPs and regulators
- Reporting:- Ensure all round reports are shared within the required timings.
- People Management:- Overseeing C & F operations in Mombasa and assessing staff and their performances
- Data protection - comply with the company data protection policy.
Education
- Bachelors’ degree in Business Administration, Logistics, Supply Chain Management, or related field.
- Diploma in clearing & forwarding, KESRA Training with ICMs credentials.
- Proven 5 years working experience in a managerial position in Clearing & Forwarding
- Certified by KRA with ICMs credentials, Ken Trade Training
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