Operational Excellence Lead / Coordinator

DUTIES AND RESPONSIBILITIES:

Operational Excellence Strategy, Roadmap & Performance Coordination

• Coordinate implementation of the Operational Excellence roadmap and annual improvement plan in line with business priorities
• Establish practical improvement standards, project controls, performance indicators and management dashboards
• Assess current performance against approved targets, identify gaps, and coordinate action plans to achieve the revised targets communicated by the Company
• Provide management with concise reporting on performance, benefits, risks, barriers and required interventions

Lean Manufacturing, Kaizen & Continuous Improvement

• Coordinate Lean Manufacturing, Kaizen, 6S, visual management, process mapping and structured problem-solving initiatives
• Prioritize improvement projects using operational data, business impact and available resources
• Drive reduction of waste, scrap, rework, downtime, process variation and non-value-adding activities while improving throughput and resource utilization
• Ensure approved improvements are documented, standardized, sustained and replicated where relevant

Total Productive Maintenance & Autonomous Maintenance

• Champion Total Productive Maintenance and Autonomous Maintenance in partnership with Production and Engineering
• Establish the Autonomous Maintenance baseline for priority equipment and coordinate progression through approved AM steps to the Company-approved target maturity level
• Improve equipment reliability, availability, utilization, planned maintenance compliance and Overall Equipment Effectiveness (OEE)
• Monitor TPM and AM implementation milestones and coordinate closure of agreed assessment, audit and review actions

Cross-Functional Project & Change Management

• Coordinate cross-functional improvement initiatives involving Production, Engineering, Quality, Supply Chain, Health and Safety, Finance, Human Resources and other relevant functions
• Define project scope, milestones, responsibilities and expected benefits, and escalate material delays or barriers
• Validate operational and financial benefits with the relevant functions and maintain concise project records and lessons learnt

Safety, Quality & Management Systems Compliance

• Embed safety, health, environmental and quality requirements in all improvement initiatives and ensure changes do not introduce uncontrolled risk
• Support continual improvement of Company policies, procedures and applicable standards, including ISO 9001, ISO 14001, ISO 17025 and IATF requirements adopted by the Company
• Participate in audits and assessments and monitor timely closure of relevant findings

Capability Building, Coaching & Stakeholder Engagement

• Assess capability gaps and deliver practical training, coaching and facilitation in Lean, Kaizen, TPM, Autonomous Maintenance and structured problem-solving
• Develop Kaizen champions and strengthen accountability for improvement at management, supervisory and employee levels
• Engage stakeholders, communicate the purpose and progress of changes, and address barriers to adoption and sustainability
• Coordinate Operational Excellence activities through existing departmental teams and assigned cross-functional project teams
• Provide practical guidance, coaching and facilitation without assuming line-management responsibility for participating employees

Data Analytics, AI-Enabled Improvement & Resource Management

• Explore and, where appropriate, support the application of AI-enabled tools and analytics to identify trends, strengthen performance monitoring and support data-driven improvement decisions
• Manage assigned project resources within approved budgets, policies and delegated authority, and perform other reasonable duties within the scope of the role

KEY COMPETENCIES:

• Operational Excellence, Lean Manufacturing & Kaizen
• Total Productive Maintenance, Autonomous Maintenance, 6S & Visual Management
• Equipment Reliability & Overall Equipment Effectiveness (OEE)
• Root-Cause Analysis, Process Mapping & Structured Problem-Solving
• Project & Change Management
• Operational Data Analysis & Benefits Validation
• Awareness of AI-Enabled Tools & Analytics for Operational Excellence
• Strategic & Systems Thinking with Results Orientation & Accountability
• Influencing Without Direct Authority & Stakeholder Collaboration
• Training, Coaching & Facilitation
• Integrity, Sound Judgement & Attention to Detail

Requirements

• Bachelor's degree in Industrial, Mechanical, Manufacturing, Production or Process Engineering, Operations Management or a related discipline
• Lean Six Sigma Green Belt or Black Belt certification is desirable; Kaizen, TPM, Project Management or ISO Auditor certification is an added advantage
• Minimum 5 years' relevant experience in a manufacturing or industrial environment, including practical responsibility for coordinating or leading Operational Excellence, Lean, Kaizen, TPM, Autonomous Maintenance or continuous improvement initiatives
• Demonstrated experience delivering cross-functional projects and measurable, sustained improvement in productivity, cost, quality or equipment performance
• Exposure to, or practical experience in, applying, piloting or integrating AI-enabled tools or analytics within Operational Excellence (process optimization, predictive insights, performance monitoring or data-driven decision-making) is an added advantage
• Proven ability to coordinate cross-functional teams, influence without direct authority, and deliver sustainable business results