Officer, Financial Institutions Operations

Job Purpose

The role holder will provide efficient and effective high-quality services, in line with laid down procedures and guidelines to contribute as appropriate to the performance of the Bank’s objective of banker to the Government, commercial banks and public entities.

Key Duties and Responsibilities

Strategic Responsibilities

• Contribute as appropriate to the performance of the function and the overall achievement of the Bank’s strategic objectives.

Technical and Operational Responsibilities

• Provide efficient and effective customer care.
• Monitor daily drawdown and reversal of Intraday Liquidity Facilities (ILFs) DhowCSD and KepssRTGS Systems
• Verify details of CBK Overnight Lending to commercial banks (Lender of last resort/Discount Window) in DhowCSD System.
• Generate reports to monitor compliance with Cash Reserve Ratio (CRR) requirements by commercial banks and microfinance banks.
• Input details in banking system for the adoption or reversal of transactions credited to KEPSS Unapplied Funds Suspense Accounts (KES, USD, GBP, EURO, UGX, TZS, and RWF)
• Input details in the banking system for posting or reversal of incoming RTGS transactions relating Banking functions.
• Monitor DFCC Outward Transfers to ensure successful transmission.
• Input details in the banking system for charges and penalties levied on commercial banks.
• Input details in the banking system for funds transfers instructions by external financial institutions.
• Prepare certificates of balances for commercial and external banks
• Prepare the Daily Money Market Report
• Update the interbank money market information, the Central Bank Rate (CBR) and the CBK Discount Window on the Central Bank website.
• Generate reports for presentation at the MPMC meetings.
• Participate in MPMC activities and provision of information on Banking Operations
• Implement MPC decisions affecting Banking Divisions
• Respond to correspondence/customer queries through the various channels such as emails, telephone calls, and letters.
• Escalate issues, queries and complaints from customers that may need further consultation.
• File transactions documents.
• Provide input into the systems requirements during implementation of systems.
• Participate as inputter or first level approver in the testing of systems that affect Banking functions.
• Audit tellers cash tills at the close of business.
• Assist in preparation of the Banking Strategic Plan
• Implement audit recommendations.
• Assist in preparation of yearly budget for Financial Institutions Operations Section
• Provide information for input into the Training Plan
• Maintain working relationships with appropriate external parties including Government departments, County Governments, commercial banks, and other financial institutions.
• Comply with the Bank policies, procedures, guidelines, and internal controls.
• Perform any other duties and responsibilities as may be assigned by the supervisor.

Qualifications

• Bachelor’s degree in economics, Banking, Accounting, Finance, Business Administration, Mathematics, Computer Science, or related field of study.
• Professional qualification in Banking, Accounting, Finance, Risk Management, or related field of study is an added advantage

Work Experience

• At least two (2) years’ work experience in Banking Operations, Financial Services, Economics, Accounting, or similar operations.