Office Administrator

Role Overview

The Office Administrator is the central point of contact for keeping daily operations organised and efficient. This person handles a mix of reception, record-keeping, supply coordination, and meeting support so that managers and other departments can stay focused on their own priorities. In a real estate or professional services environment, the reliability and professionalism of this role directly shape how clients, vendors, and visitors experience the company.

Key Responsibilities

• Welcome visitors and direct them to the appropriate team member, while managing incoming phone calls, emails, and general enquiries.
• Maintain organised physical and electronic files, including staff, supplier, and administrative records, so information is easy to locate.
• Draft, format, and proofread routine documents such as letters, memos, reports, and presentations for management and other departments.
• Monitor office stationery and supplies, prepare purchase requests, and coordinate with suppliers to keep stock at usable levels.
• Schedule appointments and meetings, prepare meeting rooms and materials, and take and circulate minutes when needed.
• Keep an eye on office facilities and equipment, reporting maintenance or repair issues and following up until they are resolved.
• Coordinate internal communications and cross-departmental activities, and assist with travel, accommodation, and logistical arrangements.
• Provide general administrative support to management and teams, taking on additional tasks as priorities shift.

Requirements & Qualifications

• Diploma or certificate in Business Administration, Office Administration, Secretarial Studies, or a related field.
• 1–2 years of experience in an administrative, office support, or secretarial role.
• Good working knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Experience in a real estate or professional services environment is an added advantage.
• Strong organisational skills, attention to detail, and the ability to juggle multiple requests at once.
• Clear written and verbal communication, plus a professional and approachable manner with visitors and colleagues.