Medior/Senior IOH Platform Team Engineer

Company Details
Name:Cigna
Industry: Insurance
Description: Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - head… Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit - headquartered in Belgium - focuses on the needs of International Organisations. This unit is specialised in servicing customers in remote areas as well as central hubs with five service centres in each time zone (Miami, Antwerp, Madrid, Nairobi and Kuala Lumpur) and local representations on every continent. When you work at Cigna, you can count on a different kind of career. >> Why join us? Healthy careers Cigna gives you the opportunity to grow and develop professionally and personally. Because we know our success begins with yours. Healthy returns We offer you monetary and non-monetary rewards. Our compensation is differentiated among employees based on responsibilities and performance. Healthy culture We stand View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Telecommunications
Job Description

About the Role

Cigna is undergoing a major global Agile transformation with SAFe (Scaled Agile Framework) as a core delivery model. This role is part of the IOH Platform Team, responsible for building and evolving internal platforms, shared services, and tooling that enable product teams to deliver reliably, efficiently, and at scale.

You will work within a self‑organized, cross‑functional platform team embedded in the IOH Agile Release Train (ART), supporting a predominantly on‑premises Windows Server environment while contributing to a pragmatic evolution toward hybrid and cloud‑based solutions.

What You’ll Do

Platform & Technical Responsibilities

  • Design, build, and maintain shared platforms, services, and tooling used by multiple IOH product teams
  • Partner with product and delivery teams to understand operational challenges and translate them into reusable platform capabilities
  • Enable team‑owned delivery by providing paved roads, golden paths, and technical standards
  • Own platform components end‑to‑end, including architecture, development, testing, deployment, monitoring, and continuous improvement
  • Support and enhance on‑premises infrastructure and deployment models within Cigna data centers (primarily Windows Server‑based)
  • Contribute to the evolution toward hybrid and cloud architectures in a pragmatic, value‑driven manner
  • Apply DevOps and GitOps principles to improve automation, reliability, and consistency

DevOps & Enablement (in collaboration with the DevOps Center of Excellence)

  • Build and refine CI/CD proof‑of‑concepts and mature them into standardized solutions
  • Define and promote technical standards, patterns, and best practices
  • Document solutions and support adoption through training and enablement
  • Experiment with and mature AI‑assisted development and DevOps tooling

Agile / SAFe Responsibilities

  • Actively participate as a team member within a SAFe Agile Release Train
  • Contribute to PI objectives and ART‑level priorities
  • Participate in PI Planning, Reviews, Retrospectives, and Inspect & Adapt events
  • Collaborate closely with Product Owners, Scrum Masters, Release Train Engineers, Architects, Security, and Operations teams
  • Embrace continuous improvement and fast feedback loops

How You Work

We value how results are achieved as much as what is delivered. You:

  • Take ownership and accountability for outcomes
  • Structure complex or ambiguous problems into clear actions
  • Balance short‑term needs with long‑term platform sustainability
  • Communicate clearly with both technical and non‑technical stakeholders
  • Continuously inspect, adapt, and improve

Your Profile

General

  • Bachelor’s or Master’s degree in IT, or equivalent experience
  • Minimum 5 -7 years of relevant experience
  • Experience working in Agile environments; SAFe experience is a strong plus
  • Strong analytical, organizational, and problem‑solving skills
  • Comfortable with ambiguity and evolving priorities
  • Strong collaboration and communication skills
  • Fluent English (spoken and written)

Essential Technical Skills

  • Strong .NET development background
  • Experience operating in on‑premises environments (Windows Server preferred)
  • Understanding of application deployment and runtime management on virtual machines
  • Solid backend architecture and system design skills
  • Experience with Git‑based version control

Highly Valued Experience

  • DevOps practices and tooling (CI/CD, automation)
  • GitOps and infrastructure‑as‑code approaches
  • Microsoft Azure or other cloud platforms
  • Hybrid on‑prem/cloud environments
  • Designing and maintaining shared platforms or developer tooling
  • Improving developer experience through standards, templates, and documentation
  • Experience with AI‑assisted development or DevOps tooling

Our Offer

  • A challenging job in an international and growing enterprise
  • A key role in a small, engaged platform team with strong ownership and ART‑level impact
  • A development chapter and community that actively supports your growth
  • A culture that strongly embraces Agile values and continuous improvement
  • A technologically mature environment using solid SDLC principles and agile methodologies
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