Managing Director, Bancassurance

Job Responsibilities

Financial

• Develop and execute business strategies that ensure the sustainable growth of the Business from sales, operational and customer experience perspectives.
• Drive and steer the Business financial performance i.e., Income statement/P&L and Balance Sheet.
• Oversee all operations, service, administrative, finance and business development functions of the Business.
• Enhance the breadth and depth of the product lines to achieve and sustain competitive positioning in the respective target markets and implement global standards within the region that the Group is operating in.
• Build strong networks and foster positive, productive, and mutually beneficial business partnerships and relationships both internally and externally.
• Cross-selling objectives – Cross-selling other bank products such as CASA, Assets etc.
• Collaborate with Business owners in the commercial units in other Group operating entities to provide solutions for clients

Business Processes, Risk Compliance, Audit

• Manage regulatory relationships.
• Ensure adherence in all operations as stipulated in the Insurance Act and related CBK Business guidelines.
• Compliance with all audit requirements of the bank and insurance agency – Insurance Regulatory Authority (IRA) Guidelines, Prudential Guidelines, RCSA, Business Continuity Plan (BCP) and othe reporting requirements.
• Maintain positive audit readiness by enhancing proactive self-risk assessment and mitigation

Customer

• Provide strategic direction to the quality of management of customers' sales and service experience.
• Provide strategic direction to the management of sales channels, service delivery systems and relationship with business partners for insurance products and services within the Group

People

• Develop and implement a structure that supports the organisation’s strategy.
• Drive recruitment and retention of a high performing team and talent management.
• Provide a good working environment for the entire team.
• Implement proper succession plans for key roles and career development
• Instilling a learning culture within the company
• Maintain compliance to regulatory requirements around people (leave, Fit & proper approvals, fairInstilling a learning culture within the company treatment etc.)
• Drive high productivity, consistently in the team with related recognition and reward plans.

Other Requirements

• Masters and Undergraduate degree in a business-related field
• Certificate of proficiency in insurance and/ or other insurance qualification
• Diploma in Insurance Management and/or other insurance qualifications
• Member of a professional insurance body i.e. Associate of the Chartered Insurance Institute, Chartered Institute of Marketing etc.
• Minimum of 12 years’ experience in sales and/or customer service operations for life and general insurance with at least 5 years’ demonstrable experience in a senior management or supervisory role in the financial sector – Banking and/or Insurance.