Job Overview
Fanikisha Micro Finance Bank is a non-deposit taking Microfinance institution that currently advances loan facilities to Micro Small & Medium Enterprises (MSMEs). We are seeking a motivated and detail-oriented Loans Officer to join our dynamic team. The ideal candidate will play a key role in evaluating and processing loan applications while ensuring excellent customer service and adherence to our lending policies.
Key Responsibilities
- Identify potential clients and market various loan products.
- Evaluate and appraise the creditworthiness of clients.
- Conduct home and business premise visits prior to loan disbursement.
- Communicate with clients to collect all necessary information before granting loans.
- Assist clients in filling out loan application forms and compiling supporting documents.
- Develop referral networks to attract future clients.
- Foster trust and build strong relationships to enhance customer loyalty and satisfaction.
- Assess customer needs and explore all available options for our diverse loan products.
- Review delinquent accounts and maintain a low portfolio at risk (PAR).
- Conduct ongoing debt collection and recovery efforts for the loan portfolio.
- Serve as the liaison officer between clients and Fanikisha Microfinance Bank
Requirements
- Bachelor’s degree/Diploma in Finance, Business Administration, or a related field is preferred.
- 1-2 years of experience in a loans officer or similar role.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Proficient in customer service and relationship management.
- Knowledge of credit assessment and loan processing.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite
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