Lead Experience Engineer

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Company Details

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Industry: Insurance
Description: Founded in August 1937 in Mombasa, Jubilee Insurance was the first locally incorporated insurance company in the region. It has since expanded across East Africa to become the largest composite insurer, offering life, pensions, general, and medical insurance.

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Degree
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: May 20, 2026
Salary: Undisclosed
Other Pay: Benefits
Job Category: Information Technology

Job Description

Job Ref. No: JAML080

Role Purpose:

The Lead Experience Engineer is responsible for architecting, developing, and delivering innovative digital products, client‑facing portals, and premium customer experiences. The role leads end‑to‑end solution design, ensures secure and scalable platform architectures, drives UX improvements for high‑net‑worth clients, and maintains engineering excellence through code quality oversight, peer reviews, and technical leadership. The position works closely with Product Management to translate business needs into high‑performance digital experiences while ensuring operational stability and secure‑by‑design engineering practices

Academic Background & Relevant Qualifications:

  • 5–7 years of experience in software development, full-stack engineering, or digital product engineering.
  • Proven track record delivering customer-facing digital platforms or portals.
  • Hands-on experience leading application architecture, design, and code reviews.
  • Experience working with UX/UI teams to deliver premium client experiences.
  • Exposure to cloud environments (AWS/Azure/GCP) and modern DevSecOps practices.
  • Experience managing production incidents and conducting RCA for complex systems.
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