Lead Account Manager
Posted:
Company Details
Name:Glovo
Industry:
Information Technology and Services
Website:
https://glovoapp.com/
Description:
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app.[1] It aspires to be a multi-category lifestyle app with food delivery being the most popular offering
Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Administration
Job Description
THE JOURNEY
- Strategic Portfolio Ownership: Drive the commercial performance, revenue growth, and long-term profitability of the organization’s top-tier account portfolio.
- High-Impact Team Leadership: Manage and coach a team of Account Managers, setting clear performance standards and ensuring disciplined account coverage.
- Data-Driven Growth Strategy: Identify and unlock growth levers by translating complex data insights into actionable, long-term account strategies.
- Performance & KPI Management: Maintain rigorous forecasting and visibility by monitoring key KPIs to guide high-level commercial decision-making.
- Senior Stakeholder Engagement: Lead high-stakes negotiations and deliver structured, high-quality presentations to C-suite and senior-level partners.
- Cross-Functional Collaboration: Partner effectively across departments to execute strategic initiatives and ensure seamless partner support.
- Operational Autonomy: Exercise independent decision-making to set quarterly priorities and resource allocation within commercial guardrails.
- Balanced Value Creation: Align account-specific goals with broader company objectives to balance immediate targets with sustainable partner value.
Qualifications
- 5+ years of experience in Account Management, Key Accounts, or Commercial roles.
- Proven experience managing and developing teams.
- Experience owning large, revenue-critical portfolios.
- Experience in e-commerce, FMCG, or similar fast-paced commercial environments is a strong advantage.
- Highly autonomous and accountable.
- Strong analytical and problem-solving capabilities.
- Strategic thinker with strong execution discipline.
- Excellent presentation and communication skills
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