Alerts
Posted:
Category: ICT / Telecommunication / Customer Experience Management Posted: 7th May 2026 Deadline: 30th May 2026
Customer Care Executives – Offshore
Skills Developer – Offshore
Quality Analyst – Offshore
Team Lead – Offshore
Applicants should:
Hold relevant academic qualifications (Diploma, Bachelor’s, or professional certification depending on the role).
Have prior experience in customer service, training & development, quality assurance, or team leadership.
Demonstrate strong communication, organizational, and problem‑solving skills.
Be familiar with customer engagement frameworks, business process management, and ICT systems.
Show professionalism, integrity, and alignment with iSON Xperiences’ mission of optimizing customer experience and revenue generation.
Customer care roles require client interaction, issue resolution, and service delivery.
Skills developer roles require training design, facilitation, and performance improvement.
Quality analyst roles require monitoring, evaluation, and compliance enforcement.
Team lead roles require supervisory capacity, reporting, and operational oversight.
Interested and qualified candidates should submit their applications with detailed CVs and supporting documents, clearly indicating the position applied for, in line with iSON Xperiences Limited application guidelines.
This tool helps you see how closely your CV matches a job description. It also gives you simple suggestions on what to improve so you have a better chance of getting shortlisted.
