Human Resource Manager

Company Details

Industry: Retail
Description: City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole family. Citywalk is a limited company. Our co-business is retail selling of unique, e… City Walk Ltd provide products of superior quality which connect directly to our customers sole to soul. We are the preferred business that offers one stop destination to pick the right pair of shoes for your whole family. Citywalk is a limited company. Our co-business is retail selling of unique, elegant, stylish and designer shoes, clothes, perfumes and leather items. Citywalk started operations in 1991 with only one branch at The Mall in Westlands Nairobi. Driven by the motivation to expand, Village Market branch was born in 1994. In 1995 a new branch was opened at The Sarova Stanley hotel along Standard Street. With the development of Karen residential area we sort to tap the market potential where our Karen Crossroad branch was opened in 2006 View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Oct 31, 2026
Salary: Not specified
Other Pay: Benefits
Job Category: Human Resource

Job Description

Role Overview

Lead the people agenda for a growing retail network, connecting HR plans with the business’s goals and the needs of its branches. You’ll guide how the organisation attracts and develops talent, supports employee performance, and maintains a positive workplace, while ensuring core HR operations meet Kenyan labour requirements.

Key Responsibilities

  • Develop and put into practice HR strategies aligned with business priorities.
  • Lead recruitment and talent acquisition, helping teams identify and bring in people suited to retail operations.
  • Plan workforce needs across the branch network and support appropriate staffing decisions.
  • Manage employee relations and address workplace matters consistently and constructively.
  • Oversee performance management and identify opportunities to improve individual and team contribution.
  • Coordinate learning and staff development to build skills and support career growth.
  • Supervise payroll and HR administration, maintaining accurate records and dependable processes.
  • Monitor HR practices for compliance with Kenyan labour laws while fostering employee engagement.

Requirements & Qualifications

  • Strategic HR experience, ideally including responsibility for a multi-branch or retail workforce.
  • Practical expertise in recruitment, employee relations, workforce planning, performance management, and staff development.
  • Experience overseeing payroll and HR administration.
  • Working knowledge of Kenyan labour laws and the ability to apply them in day-to-day HR operations.
  • Strong people leadership, communication, and decision-making skills, with a focus on business results.
872 open positions on Semasocial right now · 11888 open positions in Nairobi County, Kenya · 34 posted in the last 7 days
Application deadline: Oct 31, 2026 · 19 days left to apply
Contact Information
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