Head of Corporate Affairs and Communication

Job Title: Corporate Communications Manager

Reports to: Group Head, Corporate Affairs

Job Purpose

To enhance the company’s corporate publicity and provide timely communication on events and issues, while positioning KTDA as the leading tea value chain organisation and protecting its corporate image.

Key Responsibilities

• Manage KTDA’s corporate image, stakeholder relationships, media and internal communication.
• Develop and implement the corporate communication strategy in alignment with KTDA’s strategic plan.
• Position KTDA as the leading tea value chain organisation and protect its corporate image.
• Monitor public perception of KTDA and develop crisis communication plans.
• Coordinate CEO communication and promote employee engagement through communication initiatives.
• Develop communication programmes targeting various stakeholders (e.g., tea farmers, county governments, regulators).
• Develop and enforce KTDA brand standards.
• Manage corporate publications, website content, social media strategy, digital campaigns, and online reputation management.
• Develop print materials and branding strategies for employee use.
• Coach and direct communication staff.
• Prepare budgets and ensure proper cost control.
• Develop materials explaining or conveying company policies or positions on issues.

Qualifications & Experience

• Bachelor’s degree in Social Sciences, Communication, Journalism, or a related field.
• Minimum eight (8) years of experience in Communication, Journalism, or Public Relations, with at least four (4) years at management level.
• Member of the Public Relations Society of Kenya (PRSK).
• Proven ability to handle departmental budgets, resources, processes, projects, and relationships.
• Thorough knowledge of the relevant industry/sector and regulatory requirements affecting the sector.

Skills & Competencies

• Ability to plan, organise, implement, and evaluate departmental goals.
• Capacity to handle multiple and conflicting priorities and work under strict deadlines.
• Strong analytical skills and result orientation.
• High standards of integrity and ethical practice.
• Ability to function effectively as both a team player and team leader.
• Management and leadership skills.
• Accurate work planning, task prioritisation, and deadline delivery.
• Problem-solving and decision-making abilities.
• Effective communicator for both internal and external audiences.
• Ability to identify and respond to risk areas within the department.
• Effective people management and conflict resolution skills.
• Proficiency in MS Office packages.