Governance & Cost Management Officer – Network Operations

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Company Details

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Industry: Information Technology and Services
Description: Safaricom is the largest converged communication solutions provider in Kenya, offering telephony, broadband internet, and financial services. The company also supports community projects and provides value-added services aimed at improving the welfare of Kenyans. With more than 29 million subscriber… Safaricom is the largest converged communication solutions provider in Kenya, offering telephony, broadband internet, and financial services. The company also supports community projects and provides value-added services aimed at improving the welfare of Kenyans. With more than 29 million subscribers and an estimated 67% market share, Safaricom operates the most extensive modern mobile network in Kenya. Its position as the leading mobile provider in the region is supported by experienced shareholders, competitive tariffs, a nationwide dealer network, and skilled staff and management. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Accounting, Finance

Job Description

Responsibilities

  • Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
  • All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
  • Track vendor performance against SLAs/KPIs and support contract compliance monitoring (BPA/CPA).
  • Log, track, and follow up on vendor issues, escalations, onboarding, and access setup.
  • Maintain vendor performance records and cost tracking data.
  • Capture and monitor site operational costs (fuel, maintenance, power) and consolidate cost data from multiple sources.
  • Identify cost variances/inconsistencies and support preparation of periodic cost reports.
  • Support Purchase Requisition (PR) creation/validation and track Purchase Orders (POs) through approval cycles.
  • Assist with goods receipt, invoice matching, and reconciliation of PR/PO/invoice data, flagging discrepancies.
  • Ensure timely payment processing through proactive follow-ups.
  • Maintain accurate operational/financial data, prepare reports, and identify data gaps or errors; support basic automation and reporting improvements.
  • Coordinate across operations, finance, and vendors; support system issue resolution (e.g., Oracle ERP, iTower), ensure compliance with procurement policies, maintain audit-ready documentation, and track KPI performance metrics

Qualifications

  • Bachelor’s degree in Finance, Business, Supply Chain, or related field
  • 1–3 years’ experience in procurement support, finance operations, or data/cost tracking
  • Strong attention to detail
  • Basic financial and cost analysis understanding
  • Proficient in data handling and reporting (Excel)
  • Effective coordination and follow-up abilities
  • Ability to identify issues and escalate appropriately
  • Basic knowledge of ERP systems
  • Systems & Tools: Oracle ERP, iTower, Microsoft Excel (Intermediate to Advanced)
743 open positions on Semasocial right now · 8541 open positions in Nairobi County, Kenya · 15 posted in the last 7 days
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