Posted:
A newly established pediatric dental clinic in Jumeirah, Dubai is looking for a friendly and professional Front Desk Receptionist to become part of its growing team. This role is ideal for someone who enjoys interacting with patients and families while ensuring the smooth operation of a busy healthcare environment.
The selected candidate will manage front desk activities, coordinate insurance processes, handle patient appointments, and provide excellent customer service. Candidates with previous dental or medical clinic experience and insurance coordination expertise are encouraged to apply.
Key Responsibilities:
• Welcome patients and families with a professional and friendly approach.
• Manage appointments, patient records, and daily front desk operations.
• Handle telephone calls, WhatsApp enquiries, and patient communications.
• Coordinate insurance verification, claims, and pre-approvals.
• Liaise with insurance providers regarding patient coverage and approvals.
• Maintain accurate patient information and clinic documentation.
• Support the smooth day-to-day operations of the clinic.
• Deliver exceptional customer service while maintaining confidentiality.
Requirements:
• Previous front desk experience in a dental or medical clinic is required.
• Experience in insurance coordination is mandatory.
• Hands-on experience with insurance verification, claims, and pre-approvals.
• Ability to work efficiently in a fast-paced clinical environment.
• Friendly, patient-focused, and comfortable working with children and families.
• Fluent in English; Arabic is a strong advantage.
• Comfortable using clinic management software.
• UAE experience is preferred.
• Strong knowledge of:
• Medical & Dental Insurance Coordination
• Clinic Management Software
• Patient Registration and Front Desk Operations
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