Fashion Shop Assistant

Job Overview:
A thriving fashion retail store in Karen is looking for a proactive, customer-focused Fashion Shop Assistant to help with daily store operations. This position is perfect for someone who loves fashion, sales, and engaging with customers, especially if they have a flair for designer bags and accessories. You’ll be a key part of creating a great shopping experience while assisting with inventory management, merchandising, and promoting the online.

Key Responsibilities:

Customer Service & Sales Support

• Welcome customers and assist them in selecting fashion items, including designer bags and accessories

• Offer tailored product recommendations to enhance the shopping experience and drive sales

• Handle transactions efficiently using POS systems while ensuring accuracy

• Respond to customer inquiries, feedback, and complaints in a professional manner

• Coordinate and follow up on customer orders and deliveries

Retail Operations & Inventory Management

• Receive, unpack, and organize incoming stock deliveries

• Monitor stock levels and report any discrepancies or shortages

• Maintain up-to-date records of inventory, sales, and stock movements

• Assist in coordinating deliveries with suppliers or courier services

Visual Merchandising & Store Presentation

• Arrange products in visually appealing displays aligned with brand standards

• Update displays regularly to highlight new arrivals and promotions

• Ensure the store is clean, organized, and welcoming at all times

Social Media & Marketing Support

• Support online promotion of products through social media platforms

• Capture product photos or short videos for marketing content when needed

• Engage with customers online to boost brand visibility and sales

Team & Operational Support

• Work closely with team members to meet daily sales targets

• Assist in executing in-store promotions, campaigns, and special events

• Provide administrative support and prepare basic reports as required

Key Requirements:

• Previous experience in retail, preferably within fashion, accessories, or luxury goods

• Familiarity with POS systems, inventory tracking, and merchandising practices

• Basic knowledge of social media marketing for business

• Strong communication and interpersonal skills

• Ability to multitask and work efficiently in a fast-paced retail environment

• High level of integrity, responsibility, and attention to detail

• Good numeracy and organizational skills

Perks and Benefits:

• Hands-on experience in the fashion retail industry

• Opportunity to grow sales and customer service skills

• Exposure to visual merchandising and brand presentation

• Supportive team environment with on-the-job training

• Potential career growth within retail and fashion industry