EXP SSA KE | Field Sales Executive

Company Details
Name:DHL
Industry: Logistics and Supply Chain
Description: Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being unc… Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Mombasa County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Sales & Marketing
Job Description

Role Purpose

The job holder is responsible for the revenue generated from a geographically assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting new business opportunities.

Key Accountabilities

  • Manage a portfolio of customers and potential customers via personal sales visits, using face-to-face contact to provide a ‘personal service’.
  • Develop an annual customer call cycle.
  • Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
  • Act as the customers’ main point of contact.

Skills & Qualifications

  • Bachelor Degree /Tertiary Education or related work experience in a related discipline and 0–2 years of experience in a related field.
  • Entry level professional contributor.
  • Understands fundamental concepts and theories.
  • Adequate knowledge of industry practices.

Impact & Scope

Contribute to projects and assignments that have some impact on the department.

Problem Complexity & Process

  • Manage a portfolio of customers and potential customers via personal sales visits, using face-to-face contact to provide a ‘personal service’.
  • Develop an Annual customer call cycle.
  • Conversion of qualified leads into customers (First Time Buyers) and develop and penetrate existing accounts (Retention and Development).
  • Act as the customers’ main point of contact.

Customer & Stakeholder Management

  • Manage a portfolio of customers and potential customers via personal sales visits, using face-to-face contact to provide a ‘personal service’.
  • Act as the customers’ main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems, or issues are dealt with appropriately.

Autonomy & Decision Making

  • Make decisions during negotiation with customers related to volume and discount levels as well as additional services offered.
  • Propose discount agreements to the Sales Manager for approval.
  • Work under general supervision with regular review following established procedures.

People Management

May provide general guidance/direction to or train junior level personnel in Associate roles.

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Contact Information
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