Role Overview
You will own the strategic direction for prepaid and postpaid mobile products across 14 operating companies, translating regional market intelligence into a three-year roadmap. Day to day, you balance competitive analysis, technical feasibility, and commercial viability to launch new capabilities like eSIM and 5G slicing while optimising existing offerings. Your decisions directly shape subscriber growth, ARPU, and brand positioning in a multi-market telecom environment.
Key Responsibilities
- Develop and maintain a three-year product roadmap for prepaid and postpaid mobility, prioritising initiatives based on market opportunity, technical readiness, and business impact.
- Lead the full product lifecycle from concept through launch, iterative improvement, and eventual retirement, coordinating with network, IT, and digital teams.
- Define product requirements and service features for new capabilities such as eSIM, 5G slicing, roaming enhancements, spam detection, and digital care tools.
- Own pricing strategy, packaging design, business case development, and profitability targets for each product across all operating companies.
- Drive go-to-market planning and sales enablement, creating launch assets, positioning documents, and training materials for commercial teams.
- Monitor and report on key performance indicators including gross additions, revenue, ARPU, usage, churn, NPS, and EBITDA to inform product decisions.
- Conduct competitive benchmarking and customer insight gathering to identify emerging market trends and unmet user needs.
- Standardise product definitions and commercial frameworks across 14 countries while allowing local regulatory flexibility.
Requirements & Qualifications
- Bachelor’s degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration; a Master’s degree or MBA is strongly preferred.
- Proven track record in telecom product management with substantial experience in prepaid and postpaid mobility, pricing, commercial strategy, and multi-country operations.
- Solid technical knowledge of managed GSM networks, 4G and 5G protocols, and their commercial implications.
- Demonstrated ability to manage end-to-end product lifecycles, including cross-functional project leadership across IT, network, and digital teams.
- Excellent communication skills for articulating product strategy and commercial solutions to both internal stakeholders and customer decision-makers.
- Experience working across multiple operating companies or markets, balancing standardisation with local regulatory and customer requirements.
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