Ecommerce Analyst

Position: Ecommerce Analyst

Date Posted: July 2, 2026

Industry: E-commerce / Digital Services / Customer Experience

Employment Type: Full Time

Experience: Not Specified

Qualification: Not Specified

Location: United States, REMOTE

Company: TELUS Digital

Description:

TELUS Digital is a global customer experience and digital transformation company and the international arm of TELUS Corporation. The organization focuses on delivering innovative, data-driven solutions and outsourcing services that enhance customer journeys across multiple industries, including finance, telecommunications, and consumer electronics.

The Ecommerce Analyst role supports the company’s mission of improving digital commerce experiences through data insights, operational analysis, and performance monitoring. The position is suited for professionals who are detail-oriented and passionate about e-commerce optimization, analytics, and digital customer engagement.

Key Responsibilities:

• Analyze ecommerce performance data to identify trends and improvement opportunities.

• Support digital customer journey optimization through insights and reporting.

• Collaborate with cross-functional teams to enhance online sales performance.

• Monitor key performance indicators (KPIs) related to ecommerce operations.

• Assist in developing strategies to improve customer experience and conversion rates.

• Prepare reports and presentations based on data analysis.

Requirements:

• Experience in ecommerce, digital marketing, or analytics is an advantage.

• Strong analytical and problem-solving skills.

• Proficiency in data tools, reporting systems, and Microsoft Office.

• Ability to interpret ecommerce metrics and performance data.

• Good communication and teamwork skills.

• Strong knowledge of:

 • Ecommerce operations and analytics

 • Data analysis and reporting

 • Digital customer experience optimization