Digital Product Management and IT Engineering Intern - First Assurance Kenya

Company Details
Industry: Banking
Description: Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank … Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of Africa’s major financial services providers offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The Group was formed through combining Absa Group Limited and Barclays’ African operations on 31 July 2013. Reflecting the enlarged group’s pan-African focus, the Group's name changed from Absa Group Limited, to Barclays Africa Group Limited on 2 August 2013. Registered head offices are in South Africa and the Group has majority stakes in banks in Botswana, Ghana,Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Barclays Bank Tanzania and National Bank of View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Graduate
Job Description

Job Description

  • Business process documentation and mapping (As-Is / To-Be workflows) for digital transformation and related automation initiatives
  • Stakeholder research, persona development, and customer journey mapping to support human-centred design practices
  • Backlog management support - maintaining sprint documentation, status reports, and deliverable tracking across active product workstreams
  • Preparation of presentation decks, reports, and artefacts for steering committees and stakeholder review sessions
  • Market and internal research to inform product decisions and benchmark against industry best practice
  • Support in change management activities, adoption tracking, and post-go-live feedback coordination
  • Coordination and follow-through on action items arising from project meetings and stakeholder engagements

Education & Qualification Required:

  • The ideal candidates must have a bachelor’s degree or equivalent qualification with at least a Second-class upper honour; and must have completed their qualification within the last one year or is scheduled to complete on or before April 2026.
  • Qualification in the following disciplines: Computer Science, Software Engineering & Cloud Computing/related disciplines.
  • Candidates with certifications in Agile, Artificial Intelligence, Software Development are similarly required.
  • Should be 25 years and below.
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