Digital Product Management and IT Engineering Intern - First Assurance Kenya

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Company Details

Industry: Banking
Description: Absa Bank Limited is a wholly owned subsidiary of Barclays Africa Group Limited, providing personal and business banking, credit cards, corporate and investment banking, wealth and investment management, and bancassurance. Its parent company, Barclays Africa Group Limited, is 62.3% owned by Barclays… Absa Bank Limited is a wholly owned subsidiary of Barclays Africa Group Limited, providing personal and business banking, credit cards, corporate and investment banking, wealth and investment management, and bancassurance. Its parent company, Barclays Africa Group Limited, is 62.3% owned by Barclays Bank PLC and listed on the JSE Limited. The group was formed on 31 July 2013 through the combination of Absa Group Limited and Barclays’ African operations, and its name changed to Barclays Africa Group Limited on 2 August 2013. Registered head offices are in South Africa, and the group holds majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, and Tanzania. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Graduate

Job Description

Job Description

  • Business process documentation and mapping (As-Is / To-Be workflows) for digital transformation and related automation initiatives
  • Stakeholder research, persona development, and customer journey mapping to support human-centred design practices
  • Backlog management support - maintaining sprint documentation, status reports, and deliverable tracking across active product workstreams
  • Preparation of presentation decks, reports, and artefacts for steering committees and stakeholder review sessions
  • Market and internal research to inform product decisions and benchmark against industry best practice
  • Support in change management activities, adoption tracking, and post-go-live feedback coordination
  • Coordination and follow-through on action items arising from project meetings and stakeholder engagements

Education & Qualification Required:

  • The ideal candidates must have a bachelor’s degree or equivalent qualification with at least a Second-class upper honour; and must have completed their qualification within the last one year or is scheduled to complete on or before April 2026.
  • Qualification in the following disciplines: Computer Science, Software Engineering & Cloud Computing/related disciplines.
  • Candidates with certifications in Agile, Artificial Intelligence, Software Development are similarly required.
  • Should be 25 years and below.
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