Debt Recovery assistant
Posted:
Company Details
Industry:
Food Production
Website:
http://www.glacierproductsltd.com/
Description:
From a small beginning in 1979, Glacier Products Ltd has expanded to become the market leader in the ice cream industry in East African region. The company's headquarters are based on Road A off Enterprise road in Nairobi's Industrial area in ultra-modern premises that house its head offices, produc…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Accounting, Finance
Job Description
Role Description
- This is a full-time on-site role based in Nairobi County, Kenya, for a Debt Recovery Assistant. Responsibilities include identifying overdue accounts, contacting clients via various communication channels, and negotiating payment plans. The Debt Recovery Assistant will record payment arrangements, monitor adherence to agreements, and maintain accurate records. Additionally, the role involves resolving payment disputes, generating regular reports on debt recovery progress, and collaborating with internal teams to develop effective debt collection strategies.
Qualifications
- Proficiency in financial reporting, debt negotiation, and account reconciliation
- Strong written and verbal communication skills, along with active listening abilities
- Proven organizational and time management skills for monitoring and managing multiple accounts
- Critical thinking and problem-solving skills for dispute resolution
- Familiarity with debt management systems or related software
- Integrity, professionalism, and ability to handle sensitive client information
- Previous experience in debt collection or a similar role is preferred
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is an added advantage
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