Description:Decimal Capital Ltd is a private, limited liability company Licenced by the Central Bank of Kenya to offer financial services pursuant to section 59 (2) of the CBK act. Our head office is in Upperhill, Nairobi with branches in Eldoret and Kisumu. We offer financial solutions to individuals and busin…Decimal Capital Ltd is a private, limited liability company Licenced by the Central Bank of Kenya to offer financial services pursuant to section 59 (2) of the CBK act. Our head office is in Upperhill, Nairobi with branches in Eldoret and Kisumu. We offer financial solutions to individuals and businesses. We have well-equipped staff to handle all manner of emerging queries to do with credit and finance. We promise you Fast, Professional and Secure services.View moreView less
This is a full-time, on-site role based in Nairobi County, Kenya, for a Debt Collections & Recoveries Officer for Unsecured Salary Loans.
The role involves managing debt recovery processes, handling client communication, negotiating repayment plans, monitoring delinquent accounts, preparing timely reports and achieving stretching business targets.
The officer will work closely with teams to ensure effective debt resolutions while adhering to internal policies and industry regulations.
Qualifications
Proven experience in Debt Collection especially for unsecured microfinance loans and knowledge of finance-related procedures.
Ability to work in a high-pressure environment and meet tight deadlines.
Knowledge of financial regulations and debt recovery best practices in Kenya.
Strong communications and Interpersonal Skills and commitment to providing excellent Customer Service.
Exceptional Analytical Skills for assessing financial situations and identifying effective collection strategies.
Bachelor’s degree in Finance, Accounting, Business, or related fields is preferred.
Proficiency in MS Office and financial software tools is beneficial.
Requirements
Bachelor's Degree
1+ years of work experience with Debt Collection
Accept a background check
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