Position: Customer Service (Call Center & Receptionist)

Date Posted: May 20, 2026

Industry: Healthcare / Rehabilitation Services / Hospital Administration

Employment Type: Full Time

Experience: Previous Hospital or Healthcare Experience Required

Qualification: Diploma or Degree Holder Preferred

Salary: AED 5000 to 10000 (estimated)

Location: Dubai, United Arab Emirates

Company: Revital Rehabilitation Hospital

Description:

Revital Rehabilitation Hospital is currently expanding its team and is looking to hire a professional and customer-focused individual for the position of Customer Service (Call Center & Receptionist). This opportunity is ideal for candidates with prior healthcare or hospital experience who are passionate about delivering excellent patient support and front-desk services in a professional healthcare environment.

The selected candidate will play an important role in managing patient interactions, handling incoming calls, coordinating appointments, and ensuring a welcoming experience for patients and visitors. The role requires strong communication skills, professionalism, and the ability to work efficiently in a fast-paced medical environment.

Key Responsibilities:

• Handle incoming calls and respond to patient inquiries in a professional and courteous manner

• Manage front desk and receptionist duties efficiently

• Assist patients with appointment scheduling and registration processes

• Provide accurate information regarding hospital services and patient procedures

• Maintain organized patient records and administrative documentation

• Coordinate with medical and administrative teams to ensure smooth patient communication

• Deliver high standards of customer service while maintaining professionalism and confidentiality

• Support daily operational activities related to reception and call center functions

Requirements:

• Previous experience in a hospital or healthcare environment is mandatory

• Strong communication and interpersonal skills

• Professional appearance and customer service attitude

• Ability to multitask and work under pressure in a healthcare setting

• Good organizational and administrative abilities

• Basic computer proficiency and familiarity with office systems preferred

Revital Rehabilitation Hospital offers a professional healthcare environment focused on quality patient care, teamwork, and continuous growth. This is an excellent opportunity for dedicated customer service professionals seeking career development within the healthcare industry.