Customer Service (Call Center & Receptionist)
Posted:
Position: Customer Service (Call Center & Receptionist)
Date Posted: May 20, 2026
Industry: Healthcare / Rehabilitation Services / Hospital Administration
Employment Type: Full Time
Experience: Previous Hospital or Healthcare Experience Required
Qualification: Diploma or Degree Holder Preferred
Salary: AED 5000 to 10000 (estimated)
Location: Dubai, United Arab Emirates
Company: Revital Rehabilitation Hospital
Description:
Revital Rehabilitation Hospital is currently expanding its team and is looking to hire a professional and customer-focused individual for the position of Customer Service (Call Center & Receptionist). This opportunity is ideal for candidates with prior healthcare or hospital experience who are passionate about delivering excellent patient support and front-desk services in a professional healthcare environment.
The selected candidate will play an important role in managing patient interactions, handling incoming calls, coordinating appointments, and ensuring a welcoming experience for patients and visitors. The role requires strong communication skills, professionalism, and the ability to work efficiently in a fast-paced medical environment.
Key Responsibilities:
• Handle incoming calls and respond to patient inquiries in a professional and courteous manner
• Manage front desk and receptionist duties efficiently
• Assist patients with appointment scheduling and registration processes
• Provide accurate information regarding hospital services and patient procedures
• Maintain organized patient records and administrative documentation
• Coordinate with medical and administrative teams to ensure smooth patient communication
• Deliver high standards of customer service while maintaining professionalism and confidentiality
• Support daily operational activities related to reception and call center functions
Requirements:
• Previous experience in a hospital or healthcare environment is mandatory
• Strong communication and interpersonal skills
• Professional appearance and customer service attitude
• Ability to multitask and work under pressure in a healthcare setting
• Good organizational and administrative abilities
• Basic computer proficiency and familiarity with office systems preferred
Revital Rehabilitation Hospital offers a professional healthcare environment focused on quality patient care, teamwork, and continuous growth. This is an excellent opportunity for dedicated customer service professionals seeking career development within the healthcare industry.
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